How do you ensure a family holiday remains a source of joy when a loved one is living with dementia? For many, holidays are a time to connect, unwind, and create special memories. But when dementia enters the mix, careful thought is needed to ensure that these moments remain meaningful—and manageable—for everyone involved.
At Really Helpful Club’s Your Family Matters Conference, we explored the complex realities facing today’s intergenerational families. From managing care responsibilities to addressing invisible disabilities like hearing loss and dementia, one theme came through clearly: we need to talk about these issues before we’re forced to. That includes having open, thoughtful conversations about whether a holiday is right for a loved one with dementia—and if so, what kind of experience would truly support them.
In this honest and insightful Q&A, Sarah Austin, Founder of Really Helpful Club, speaks with Dr. Carol Sargent, a leading voice in dementia-inclusive travel and founder of Sargent Group Consulting. Drawing from personal experience and professional expertise, Carol shares practical advice on how to plan a safe, enjoyable, and truly inclusive holiday—with empathy at its heart.
Sarah Austin (SA), Founder of Really Helpful Club: Carol, many families want to take their loved ones on holiday, but it’s not always easy. Why is it so important to have open conversations about travel early?
Carol Sargent (CS): Open conversations prevent assumptions. Just because someone with dementia enjoyed a certain type of holiday in the past doesn’t mean they still will. Early planning gives you time to explore different options, identify any red flags, and choose a trip that works for everyone. It also avoids costly mistakes and unnecessary stress—both emotionally and financially.
SA: What are the key questions families should ask before booking a holiday?
CS: Start by asking, “Is this holiday for you or for them?” Many families assume a parent or grandparent wants to come along when, in reality, they might find the experience overwhelming. It’s vital to include your loved one in the conversation and really listen to what they want—or don’t want. Maybe they’d prefer a different type of break altogether, or maybe they want to go, but only with one family member in a quieter setting.
SA: What are some of the most common misconceptions when it comes to holidaying with dementia?
CS: A big one is thinking everything is just like last time. Dementia changes people’s needs, energy levels, and confidence. Even a “good” travel day can be draining. Also, many families forget to factor in how exhausting the journey itself can be. If your loved one hasn’t travelled in a while, consider initiating a short train trip or a local outing to gauge their response. You’ll learn a lot.
SA: So how does early planning actually lead to a better, safer holiday?
CS: It creates space for everyone’s voice to be heard. Rushed decisions generally make assumptions and you could book a holiday that nobody really wants and isn’t as enjoyable as it could be. Taking your time lets you explore concerns, seek advice, and involve the person with dementia in the process. Making them feel part of the decision rather than having a plan imposed on them builds a stronger relationship, and enhances their confidence about going on that special holiday. Plus, it helps avoid surprises during the trip.
SA: Carol, you’ve navigated this both personally and professionally. How has your own experience shaped your advice?
CS: I’ve had both wonderful and very tough experiences. One of the most difficult was a specialist dementia holiday I organised that my parents joined. I’d underestimated the impact of my mum’s delusional jealousy—a symptom of her dementia. Despite having a small, familiar group and support in place, it ended badly. She became distressed, and the situation escalated quickly.
Looking back, I didn’t ask enough of the right questions. I assumed too much. My parents wanted to please me, but at the cost of their own comfort. It took a while to forgive myself, but I’ve since reframed that holiday as a First Attempt In Learning.
That experience, plus running a dementia-focused holiday company and caring for my mother-in-law, shaped my belief that people with dementia can travel and enjoy it—but only if their needs are genuinely understood. It’s not about where you go—it’s about why you’re going and what you’re trying to avoid.
SA: That’s such an important message. For families wanting to plan better, where should they begin?
CS: I’d recommend starting with honest conversations—early and often. And if you’re looking for practical guidance, my free e-booklet Holidaying with Dementia – Your 10 Step Approach is a great place to begin. It helps families reflect, plan, and avoid common pitfalls so that holidays are joyful—not just survivable.
Looking Ahead: Join Us at Your Family Matters 2025
Planning for the future—whether it’s a holiday, long-term care, or simply starting the conversation—isn’t always easy. However, Carol’s insights demonstrate that approaching this task with compassion, clarity, and openness can make a significant impact.
At Your Family Matters on 15th May 2025, we’ll explore more real-life strategies for families navigating ageing, invisible disabilities, and intergenerational care. With expert speakers, personal stories, and practical tools, it’s an event designed to empower families to make informed, confident decisions—before a crisis forces them to.
Tickets are now available – reserve your place today and be part of this vital conversation.



